Terms & Conditions
We're thrilled to have you here and hope you love our skincare products.
Please read carefully before ordering.
1. Acceptance of Terms
By using our website and making a purchase, you agree to these Terms and Conditions. If you don't agree with anything here, we recommend you do not use the site. We want your experience to be positive, so please take the time to review everything carefully.
2. Our products
At Sunkissed Aura, we believe in the power or nourishing, all-natural ingredients. Our products are designed to help hydrate and enhance your skin, especially for those with sensitive skin, eczema, and other skin concerns. However, please keep in mind that everyone's skin is unique, and results can vary.
Important Info:
- Always patch test new products to make sure your skin reacts well.
- Our products are for external use only.
- Results can vary, and we can't guarantee specific outcomes.
3. Privacy & Security
We care deeply about your privacy. We protect your personal information in accordance with our Privacy Policy. Payment information is secure and encrypted. For more details, please ask for our Privacy Policy.
4. Ordering & Payment
- We accept payments via credit/debit cards, and other options such as Klarna/AfterPay available at checkout.
- Prices are listed in U.S. dollars and are subject to change.
5. Shipping Information
- Processing Time: We aim to ship your order within 2-3 business days.
- Shipping Fee: Shipping costs are calculated based on your order and locaton
- Lost/Damaged Items: Once your order is in the hands of the shipping carrier, we're not responsible for any damage or loss. If an issue occurs, please contact the carrier directly.
6. Returns & Exchanges
We do not accept returns or exchanges.
Please review product details before purchasing. If you received a damaged or defective product, please contact us within 5 days of receiving your order. If you ordered the incorrect item, you must contact us within 4 hours of placing your order via email at info@thesunkissedaura.com for assurance.
7. Intellectual Property
All content on our website, including product images and text, is owned by Sunkissed Aura and cannot be used without permission.
8. Limitation of Liability
We strive to offer the best products, but we're not responsible for indirect damages related to product use. Our liability is limited t0 the purchase price.
9. Health & Safety
Our products are for skincare purposes only. If you are pregnant, nursing, or have a medical condition, consult with your healthcare provider before use.
10. Fraud Prevention
For security, we may contact you if a transaction is flagged. Please ensure your billing info is accurate to avoid delays.
11. Governing Law
These terms are governed by the laws of New Jersey, USA.
12. Changes to Terms
We may update these terms occasionally. Please check back for any changes